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        02

        FAQ

        Question & Answer

        ETA stands for estimated time for arrival. ETA is calculated based on a) Time to load orders in a trip and b) Travel time to reach the customer’s location.

        A shipper is the company that owns the goods being shipped, while a carrier is the company that transports them.

        LTL stands for Less Than Truckload, and FTL stands for Full Truckload. LTL trucks are less than full capacity, while FTL trucks are completely filled.

        When submitting your shipping instructions, you must include the HS code for your commodity/container.